Frequently asked questions
Yes. You forward your existing number to your Frank line, so guests keep calling the number they know. You can also connect your own SIP provider.
TheFork and Tebi. Frank books directly in your system, so it stays the one place where your reservations live.
Frank takes the full request and tells the guest the confirmation will follow. We keep trying to book it, and if it hasn't gone through within 15 minutes you get a notification.
Yes. When a guest asks for a person, when a group is larger than you take by phone, or when the evening is full and you prefer to handle it yourself.
Dutch, English and Spanish, recognised automatically from the caller. German is available as an add-on.
By email, or by text message when they call from a mobile number and no email address is known. Calling from a landline? Frank asks for an email address or mobile number.